JG
Jacobus G
1 reviews | Active since Nov 2023
01 Nov 2023, 09:01
Vodacom was the best now they are 💩
I’m fed up with trying to explain my situation to these idiots. I never had any problem with Vodacom until I requested Fiber through the ISP. Let’s start 1 st the installation was done but not on the premises that I requested. I have send them plenty of mails about this, but keep on getting billed for it . 2nd when they approach me again for Fiber I thought I’ll give them another try. They told me that they’ll discard the previous amount payable and I’ll start anew . They came and setup the internet correctly, but since then I only had internet for one day and still getting billed for all there messing up on my internet.
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Replies (1)Vodacom's replyOfficial
01 Nov 2023, 09:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Nov 2023, 09:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
