Vodacom was *****ing from me on a monthly basis

I have arranged with Anette from Vodacom on 09/01/2017 09:33 to 09:46 she will stop the contract and will make same on a when needed basis. I have requested that they check my notes of same conversation which i attached to them.

I have checked my bank account as they said ***** is happening and I found that Vodacom are still subtracting the monthly fee of R76 every month.

Data ********** 882 - ******* monthly withdrawal from my account since 01/02/2017

I have requested that Vodacom reimburse my money from the 01/02/2017 to date please!!!

I have informed them that they are in contravention as per my agreement 09/01/2017 with Vodacom but they continue to subtract the monthly fee again on 01/10/2018 which I have agreed with them to stop on 09/01/2017. Please take note Vodacom owe me in wrongful deductions the amount of R1660 with interest. If there somebody that can let me have the Communications Onbudsman details in South Africa so that i can pursue this issue to a suitable close then i would appreciate. As usual Vodacom refuse to communicate to me or they do not have the ability to communicate. Typical large company that fleece the consumer and they get away with it as above!!!!