LW
Lindey W
1 reviews | Active since Aug 2021
14 Dec 2022, 17:54
Vodacom was a Joke
Visited the Vodacom store at Cape Gate mall, the one on the lower level across from Checkers. Asked to purchase a prepaid sim card, and they wanted to charge R160.00 to have the sim RICAed. That was an absolute joke. Walked out amd went to Cell C instead where the agent was helpful and didnt charge a ridiculous amount for a basic action.
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Vodacom's replyOfficial
15 Dec 2022, 08:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2022, 08:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team