Vodacom wants to have hello Peter reviews before they respond

Item: Vodacom
Rating: 2
Author: Marli H

I logged a query regarding vodacom not explaining their terms and conditions regarding their telephone upgrades.

They did reverse my contract as I requ, but now my phone still can only upgrade in 2022.

Vodacom, I have raised this. Is this the only place you give attention to our problems?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

14 Feb 2021, 12:30

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Feb 2021, 12:30