TB
Tommy B
1 reviews | Active since Jan 2017
13 Sept 2021, 08:30
Vodacom wants there customers to get covid
Vodacom refuses to update my email address, they blame me for not paying in time.... They are agains covid as the are forcing me to go to a vodacom shop and get my invoice..... They do not care about the people.... If they did they would have assisted me in changing my email... but they have excuses like the email do not exist..... Its my email are they coming form the 1900? or are they just old? I cant wait to move away from them and join a network provider that are supporting emails that are 200% times better than a co.za.
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Replies (2)
Vodacom's replyOfficial
13 Sept 2021, 08:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2021, 08:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tommy B's updateReviewer Update
16 Sept 2021, 11:183 days later and NO Response.
TB
Tommy B's update16 Sept 2021, 11:18
Reviewer Update
3 days later and NO Response.