Vodacom wants cancelation fee for a contract I did not agree apon.

Item: Vodacom
Rating: 1
Author: Snowwhite K

Vodacom has agreed to cancel my contract that was given to me without my approval. Now Vodacom wants me to pay for cancelation fee after letting them know that I am a pensioner and have other important payments to cover.

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Replies (1)

Vodacom's replyOfficial

31 Aug 2022, 08:14

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply31 Aug 2022, 08:14

Official