JS
Johan S
1 reviews | Active since Jul 2020
05 Jan 2021, 11:55
Vodacom wanting money for mahala
My Mother paid vodacom twice in December, 1 debit order, 1 stop order, the stop order was stopped, they need only 1 payment, Mom stops the stop order, now this month vodacom charges an extra R100. 00 for stopping the stop order, please note account was not in arrears, even this month the account is up to date, is this Right????
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Vodacom's replyOfficial
05 Jan 2021, 13:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2021, 13:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team