VODACOM, wanting me to PAY the ARREARS AMOUNT!!! That was paid and reflected on my statement dated 2016/07/03

<p>Dear Sir/Madam,</p> <p> </p> <p> </p> <p> </p> <p>1. We refer to the above matter and request you to send your proof of payment.</p> <p> </p> <p>2. The payment will then be allocated to the relevant account.</p> <p> </p> <p>3. Should you wish to reply, kindly forward your correspondence to our Online Transaction Portal at https://portal.vvm.co.za/onlineportal.</p> <p> </p> <p>a. This online portal will enable you to register, track and manage your accounts with VVM. We encourage you to take control of your financial status by utilizing this free service.</p> <p> </p> <p>b. Once you have successfully registered, you will be able to perform the following tasks:</p> <p> </p> <p>• Query your debts</p> <p>• Download a statement</p> <p>• Manage debts in arrears</p> <p>• View your payment history</p> <p>• Upload supporting documentation</p> <p> </p> <p>Yours Faithfully,</p> <p> </p> <p>VVM DEBT COLLECTORS</p> <p>Supporting documents and proof of payment was uploaded after numerous request was send for Billing of Jan and Feb after I have cancelled my contract in December after I did not accept my upgrade 1 Dec 2015 (TOP UP) I would like to cancelled my contract and go over as I pre-paid customer the request was submitted 19 December 2015 02:41 PM again YOUR POLICY IS THAT IF ONE DOESN'T CANCEL OR UPGRADE THE EXISTING CONTRACT, IT GO ON FROM MONTH TO MONTH.</p> <p> </p> <p>Today it is 2016/12/14 almost I year after and still VODACOM, wanting me to PAY the ARREARS AMOUNT!!! That was paid and reflected on my statement dated 2016/07/03</p>