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RS
Ronettia S

1 reviews | Active since Dec 2019

03 Aug 2023, 11:28

Vodacom want to **** me of R1800.I paid R870 which was due but now they dont want to reconnect my sim.

I paid the amount of R870 yesterday that you send me 2 days ago..How can I owe all of a sudden R1800.This is very wrong.And now you don't want to unlock my sim card.I need an explanation right now! I will not pay that amount this is daylight *******. Im very very angry right now.Facebook customer service is useless and the emails I send are getting ignored. What must I do now you ****ing tell me!!!!!!!!

0
Replies (4)
RS
Ronettia S's update03 Aug 2023, 12:10
Reviewer Update
Now this stupid Facebook guy tell me I'm in arears after I have send him my proof of payment
Vodacom
Vodacom's reply03 Aug 2023, 12:14
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team 
RS
Ronettia S's update04 Aug 2023, 07:53
Reviewer Update
The problem is still not resolved.These people are ****ming people beware!!!!
RS
Ronettia S's update07 Aug 2023, 14:47
Reviewer Update
My account is not due...You send an email that states I have to pay R870 and I did that,what more do you want.Stop robbing people!!!!