Vodacom wake up

Item: Vodacom
Rating: 1
Author: Susie M

Ok. I have done this recently and was contacted twice on Friday. But nothing has changed. It has come to my attention that Telkom mobile also now relies on Vodacom. They also have no coverage. Vodacom wake up. Fix this now. WE HAVE NO SIGNAL. THOSE OF US WITH WIRELESS CAN ISE WHATSAPP TO COMMUNICATE BUT THIS IS UNACCEPTABLE. When I logged a complaint with VodacomI was told that a technician would contact me. It still hasn't happened. Get this sorted

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Jul 2019, 07:53

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Jul 2019, 07:53

Official

Best regards,

Vodacom's replyOfficial

24 Jul 2019, 11:40

Good day Susie

Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.

Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply24 Jul 2019, 11:40

Official

Good day Susie

Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.

Regards, Vodacom Consumer Website Team

Best regards,