RR
Ronald R
1 reviews | Active since Aug 2018
07 Dec 2018, 16:20
Vodacom wake up
I want to return your laptop wich is not working. it is your responsibility to ensure you send someone tk collect it. RAMS is unreliable get another couriers. they simply not willing to do their job. Come and collect your products please it is not proffesional. why must I pay for something I do not want. by now you even know my name before I tell you. you have also blocked my number you claim i have reached my monthly calls with you so how must i solve this.
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Replies (2)
Vodacom's replyOfficial
07 Dec 2018, 18:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2018, 18:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Dec 2018, 13:39Dear Ronald,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Ashwin Abdurahman Consumer Website Team(SA)
Vodacom's reply20 Dec 2018, 13:39
Official
Dear Ronald,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Ashwin Abdurahman Consumer Website Team(SA)