WR
Wynand R
1 reviews | Active since Jun 2023
17 Jun 2023, 10:10
Vodacom wake the F up
I am absolutely disgusted with vodacom as a franchise!!! I cancelled a contract and paid the amount which would be in arrears, received a message stating that the sim has been converted to a prepaid sim. Now I’m being harassed everyday by vodacoms legal team as the account has been given over to them. Someone is obviously sleeping at their desk and needs to go back to bed. This has caused such a delay in other personal deals for me. I would not recommend choosing Vodacom as a service provider…
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Replies (1)Vodacom's replyOfficial
18 Jun 2023, 10:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2023, 10:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
