1 reviews | Active since Apr 2019
VODACOM - WAKE P !!!!!!!!!!!!!!
I now give up hope with Vodacom. I changed my banks in Feb and informed Vodacom about this. After speaking to them a 100 times I complained at hello peter on the 10th of April. Vodacom phoned me, apologized and according to them, all was sorted out. I kept on paying my instalment every month (reason why I stopped my debit order as they bill you want they want !!!!) and this morning, opening my statement, they AGAIN tell me that I am in arrears. I phone them again, spoke to one of their agents and she was supposed to come back to me. Not to my surprise, nothing !!!!!!!! I received a sms asking me to reply YES or NO if my query was resolved, I rep**** NO and they phoned me 10 minutes ago. I please need Vodacom to wake up and resolve this whole thing. it is beein going on since Feb and guys,...…...we are in May already. Please fix this for me !!!! I spend more time trying to get my account sorted out that eating breakfast !!!!!!!!!!!!!!!!! This is really getting out of hand now !!!!!!!
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
