Vodacom- Waiting on Refund since July 2016

<p>Banking details changed and duly informed Vodacom at the walk in centre, Canal Walk in May 2016. Agent took necessary details and forwarded to relevant department via email to effect change. Customer Service has done absolutely nothing, incurred penalties via my bank, and Vodacom for June & July 2016. </p> <p>First attempt to resolve matter was 1st July 2016, 8 months later and I am still waiting.</p> <p>Attempts to rectify this matter has proven fruitless and is a bad reflection on Vodacom. </p>