Vodacom VVM issues
I am being constantly harrased by vodacom and vvm about a 2 year contract from 5 years ago. I have been on another provider for over 6 years with no hassles, yet vodacom say the contract is still going. I never upgraded that contract, never extended it.
I am not the only one it seems.
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Replies (2)
Vodacom's replyOfficial
08 Nov 2018, 11:02 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Nov 2018, 11:02
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Nov 2018, 13:20Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance, you may contact 082135 [free from Vodacom numbers].
RegardsConsumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance, you may contact 082135 [free from Vodacom numbers].
RegardsConsumer Website Team
Best regards,
Vodacom's reply09 Nov 2018, 13:20
Official
Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance, you may contact 082135 [free from Vodacom numbers].
RegardsConsumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance, you may contact 082135 [free from Vodacom numbers].
RegardsConsumer Website Team
Best regards,