Vodacom vvm customer service is poor I made 3 payments to them they telling me they received 2 only kept asking me for prove that I made 3 payments I keep sending it to them still up 2day no response

Item: Vodacom
Rating: 2
Author: Sade S

<div>Vodacom vvm customer service is poor I made 3 payments to them they telling me they received 2 only kept asking me for prove that I made 3 payments I keep sending it to them still up 2day no response</div>

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Vodacom's replyOfficial

14 Dec 2022, 08:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Dec 2022, 08:11

Official