CM
Cherise M
1 reviews | Active since Jul 2020
05 Oct 2021, 11:19
Vodacom - Vumatel
We have been trying to sort out our Vumatel Fibre line with Vodacom that has been off for almost two weeks and Vodacom just keeps saying they will send a technician but since the call was logged on 28/09/2021 to date no one has come to look at the fibre line. In the meantime we are still paying for services that we cannot use.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Oct 2021, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team