GB
Garry B

1 reviews | Active since Apr 2020

14 Apr 2020, 19:33

Vodacom vultures

They say they will contact you to keep you quiet from complaining but I am still waiting for VODACOM to get back to me... Due to the LOCK down I am financially unable to pay them but they won't accept it because they JUST WANNA ROB the nation in times of difficulty... TAKING ADVANTAGE OF THE VULNERABLE IN OUR TIMES OF DESPAIR AND NOT GIVING A THOUGHT OF HOW WE AS A WORKING NATION ARE COPING WHEN WE HAVE TO THINK ABOUT PUTTING BREAD ON OUR TABLES, THEY STILL WANT MORE AND MORE AND MORE...

0
Replies (3)
GB
Garry B's update14 Apr 2020, 19:39
Reviewer Update
Vadacom please stop telling the nation you will contact us... Everyone with a complaint is still waiting... IS VODACOM GOING TO HELP SOUTH AFRICA BY ALLOWING US A BIT OF GRACE WHEN WE ARE NOT GETTING PAID DUE TO THE LOCK DOWN... IT IS NOT OUR FAULT WE CANNOT PAY.... STOP BEING SO GREEDY... VULTURES
Vodacom
Vodacom's reply15 Apr 2020, 07:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply15 Apr 2020, 10:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. With regards to your reference number ***. Our records indicate that your query has already been logged to our Accounts Department and the Team has provided the following feedback: Arrangement already loaded. 

Kindly note should you want to speak directly with the Team, they can be contacted on *** (Free from any Vodacom simcard)  

Regards,Consumer Website Team

Best regards,