AB
ANTONNETTE B

1 reviews | Active since Apr 2013

25 Aug 2022, 09:23

Vodacom vs HP Attorneys - no cancellation accepted

I cancelled my contract over a year ago with Vodacom and handed me ove to HP Attorneys who is continuesly harassing me for payment. I do not even know how much I owe but I must pay... I sent the last invoice from vodacom to show I owe nothing, I sent the email I received from Vodacom to say my number is now prepaid... When I phoned the attorneys I was not helped, when I phoned Vodacom I was told to speak to Tobi the robot assistant... How do I get rid of this?

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Replies (1)
Vodacom
Vodacom's reply25 Aug 2022, 09:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team