1 reviews | Active since Oct 2016
<p>My iPhone 6 was damaged by Vodacom Technicians beyond repair when they had to do a simple screen repair. Vodacom refused to accept responsibilty for this. In the meantime I was contacted by Cell C that came to know about this situation and offered to borrow me a phone if i would "consider" to move my contract to Cell C when my contract came up for renewal.. "CONSIDER"!! A company I have had no dealing with in the past is willing to help me compared to a comapny I've been dealing with for the last 16 years! I will not Consider, I will accept this.. Vodacom unwillingness to acknowlodge the fault, take a R3 000 loss of which I am still agreeing to pay the R1 500 for a replacement device will now lose x3 contracts with myself, and x2 other wbing friends & family. This already now x5 contracts Vodacom will lose by just Cell C willing to "lend" me a phone..</p> <p>Cell C = Thank you</p> <p>Vodacom = .....................</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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