Vodacom Vryburgs Non‑Provision of Contracted Internet Services

Their router never worked from the commencement of the contract. They took my router to the technical support in Bloemfontein twice. Despite the ongoing lack of functionality, I am still required to pay in excess of R700 per month for a service that I am not receiving. The manager at Vodacom Vryburg, Jaco, only provides you with the Vodacom complaints phone number with no follow up whatsoever.