1 reviews | Active since Feb 2019
Vodacom Vryburg Incompetence
Well my phone π± is back and still has not been fixed. After I was informed that I still have a warranty. With that being said I asked them [Vodacom Vryburg] to fix my phone speaker π as I had told them my speaker is not working. And before that the first thing I asked was is the phone still under warranty and they confirmed. Two people confirmed. To my surprise the phone is not.
There was a lady that called from head office and I have no idea π€·βοΈ why she even bothered π to call because nothing had been done. Thanks to my gut feeling otherwise I would have been in another scandal with Vodacom as the quote was R6000.
Nevertheless I am done with Vodacom. I have been with this network from 2012 my first contract phone was the blackberry 9300 which I still have by the way.
No π more Vodacom, my journey with them ends at the end of this current contract. I have heard stories that they give problems when cancelling the contract one user once wrote on X twitter. Well March 2025 I donβt want anything to do with Vodacom.
And please π when they sell iPhones π± may they let customers know that their phones π± are second hand π€ phones π± before and not after delivery π
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Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
