GS
Gary S
1 reviews | Active since May 2017
11 Dec 2019, 12:00
Vodacom vouchers lie
Tried to collect an ice cream from steers with a voucher from their shakeup promo. The voucher said my reward is waiting for me at steers, 1x ice cream at any steers. When I tried claiming the ice cream, they said it was for online orders only. So my reward was not waiting for me after all. Numerous other rewards have already expired and this was a test run on vodacoms promises. Now I wonder if any vouchers are actually legit
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Vodacom's replyOfficial
11 Dec 2019, 14:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2019, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Dec 2019, 12:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply30 Dec 2019, 12:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team