LK
Lucille K
1 reviews | Active since Jan 2023
15 Dec 2024, 23:08
Vodacom vouchers and customer service sucks
This is just a warning do not purchase any intercape vouchers on your Vodacom app I bought vouchers twice and twice they they took my money and gave me invalid coupons I couldn't book my ticket and now they telling me I need to wait 7 days for an investigation there is no one who wants to help me intercape says it's Vodacoms problem Vodacom keeps asking me to contact intercape so now I've given Vodacom r900 and have nothing to show for it
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
16 Dec 2024, 08:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Dec 2024, 08:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LK
Lucille K's updateReviewer Update
19 Dec 2024, 00:51This issues has still. It been resolved I still don't have my money back
LK
Lucille K's update19 Dec 2024, 00:51
Reviewer Update
This issues has still. It been resolved I still don't have my money back
LK
Lucille K's updateReviewer Update
19 Dec 2024, 07:04WHEN DO I GET MY MONEY!!!!!
LK
Lucille K's update19 Dec 2024, 07:04
Reviewer Update
WHEN DO I GET MY MONEY!!!!!