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Marc M
1 reviews | Active since Feb 2015
12 Mar 2025, 09:47
Vodacom Vouchers
Be very careful purchasing vouchers on the Vodapay app offering addition % discounts on BP Fuel, Kauai etc. Once purchased the vendor does not honor the voucher and Vodacom dont refund no matter how many times you phone them.
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Replies (3)
Vodacom's replyOfficial
12 Mar 2025, 10:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Mar 2025, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Marc M's updateReviewer Update
12 Mar 2025, 10:21Heard that many times but i keep being ignored. Your advertising a product you cant fulfill and taking funds for it.
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Marc M's update12 Mar 2025, 10:21
Reviewer Update
Heard that many times but i keep being ignored. Your advertising a product you cant fulfill and taking funds for it.
MM
Marc M's updateReviewer Update
18 Mar 2025, 15:54Another week goes by and still no refund, 6 weeks and only broken promises. I have had to send in bank statements, show my directorship in my company for Gods only know why and jump over hoops. Still no refund.
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Marc M's update18 Mar 2025, 15:54
Reviewer Update
Another week goes by and still no refund, 6 weeks and only broken promises. I have had to send in bank statements, show my directorship in my company for Gods only know why and jump over hoops. Still no refund.