LR
Loretta R

1 reviews | Active since Feb 2015

11 Feb 2015, 13:37

Vodacom voucher already used

On the 01/01/2015 I purchased 110 vodacom voucher from island view supermarket.On redeeming it, the message came back as already used.Since then I have been back to the retailer who told me I need to call vodacom.I called vodacom and they told me to go back to the retailer and they will reimburse the retailer.Again I went back to the retailer who told me that vodacom must sort it out.I then went into the branch (bluff ) vodacom who said I should go back to the retailer.I have paid R110 and I am disgusted that 6 weeks down the line no-one can assist me.First of all I dont understand how the voucher has already been used and the voucher was only printed on the day from a website called [URL Removed] and has been used.Have to wonder how many people are being ****** of airtime.

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2015, 06:54
Official
Hello Lolo***9,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team