WS
Wilbur S
1 reviews | Active since Feb 2016
22 Jan 2024, 13:30
Vodacom voucher advance
I purchased a vodacom voucher advance like 2 weeks ago but when I try to use it it won't work at Hungry Lion. I called customer care and am being transferred from pillar to post. What do I do my payment is due in 2 days and I will not pay for something that I cannot use.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Jan 2024, 14:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jan 2024, 14:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WS
Wilbur S's updateReviewer Update
23 Jan 2024, 16:26I got a call from someone and have still not been helped. This BS voucher still wont workvsnd tomorrow I am required to pay.. Like is this what I have to deal with? The purpose of an advance voucher is to use it when needed. I needed it today and yesterday and still today I cannot use it. Vey disappointed and not very happy.
I need this voucher to be invalidated and no money must be deducted from my bank account tomorrow. Otherwise I am writing to the Ombudsman.. I have had enough problems with vodacom for this to still be continuing..
I need this voucher to be invalidated and no money must be deducted from my bank account tomorrow. Otherwise I am writing to the Ombudsman.. I have had enough problems with vodacom for this to still be continuing..
WS
Wilbur S's update23 Jan 2024, 16:26
Reviewer Update
I got a call from someone and have still not been helped. This BS voucher still wont workvsnd tomorrow I am required to pay.. Like is this what I have to deal with? The purpose of an advance voucher is to use it when needed. I needed it today and yesterday and still today I cannot use it. Vey disappointed and not very happy.
I need this voucher to be invalidated and no money must be deducted from my bank account tomorrow. Otherwise I am writing to the Ombudsman.. I have had enough problems with vodacom for this to still be continuing..
I need this voucher to be invalidated and no money must be deducted from my bank account tomorrow. Otherwise I am writing to the Ombudsman.. I have had enough problems with vodacom for this to still be continuing..