jB
jheanton B
1 reviews | Active since Dec 2021
29 Oct 2022, 07:30
Vodacom voucher advance- absolute ********
Again got Double Debited- my previous issue has still not been resolved and I have gotten double debited again this month- I was called and told to send emails to *** and I have not even received a response and today I got debited twice again
Vodacom are ********** and they will be hearing from me
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
29 Oct 2022, 11:01 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Oct 2022, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
jB
jheanton B's updateReviewer Update
01 Nov 2022, 10:04I have still not received a call back.....******** and **********
jB
jheanton B's update01 Nov 2022, 10:04
Reviewer Update
I have still not received a call back.....******** and **********
