jB
jheanton B
1 reviews | Active since Dec 2021
05 Oct 2022, 11:17
Vodacom - Voucher advance
********** company - I took out a voucher advance and i got debited twice for the same thing. I proceeded to contact vodapay and even went as far as to send them the proof of payment. furthermore i have received no response from them and they debited me again today.
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Replies (2)
Vodacom's replyOfficial
05 Oct 2022, 12:01 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Oct 2022, 12:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
jB
jheanton B's updateReviewer Update
06 Oct 2022, 10:44I Still have not gotten a call from you
jB
jheanton B's update06 Oct 2022, 10:44
Reviewer Update
I Still have not gotten a call from you