MM
Mbali M

1 reviews | Active since Mar 2017

03 Mar 2017, 17:05

Vodacom voucher

<p>I app**** for a contract mid December, the service was good (within 3 days I received the phone). At the time there was a summer promotion, the contract came with a voucher code which I immediately redeemed and had to wait for a consultant to give me a call in order to give me a go ahead to redeem at the shop and get the gift card. To this day, 2&a half months later, I'm still waiting. I'm the one who has to continuously give them a call following up and now my patience is running out.</p>

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Replies (1)
Vodacom
Vodacom's reply04 Mar 2017, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team