TE
Tania E

1 reviews | Active since Jun 2018

03 Sept 2018, 15:55

Vodacom volcano headset ****

So was supposed to receive a free volcano headset with my Sony Xperia upgrade, apparently redeemable on the Xperia Lounge, absolutely no one at vodacom ot Sony can help me to redeem my free volcano headset. Feeling like this is a serious ****, promising customers stuff but not delivering.

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2018, 17:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team