1 reviews | Active since Feb 2017

08 Feb 2017, 18:39

Vodacom voicemail

<p>I have called the call centre on 082111 every day since Friday last week, as I can't get access to my voicemail, because any password I enter is not accepted. They cannot resolve my problem. I have been told over and over again that my voicemail will be reactivated and that the next time I dial 121 (after having to wait a period) I will need to follow prompts. Every time afterwards, I dial 121 and get asked for a password (so much for prompts to set my voicemail up). Hopeless. Do Vodacom enjoy effing people around?</p>

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Replies (3)
Vodacom
Vodacom's reply09 Feb 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update10 Feb 2017, 12:43
Reviewer Update

Ya I'm still waiting

Vodacom
Vodacom's reply14 Feb 2017, 10:07
Official

Dear Robin,

Feedback regarding the Hellopeter has been emailed.

Regards,

Cassandra