SM
Stephen M
1 reviews | Active since Jan 2023
14 Sept 2023, 17:12
Vodacom Voice Support Response Time is Unacceptable
The response time for the voice support service is unacceptable. I have been holding on the phone for over 20 mins now
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Vodacom's replyOfficial
15 Sept 2023, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2023, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team