JK
Jason K
1 reviews | Active since Oct 2012
10 Dec 2022, 17:21
Vodacom Vodaworld Midrand
On 2 December 2022, I wrote a complaint against Vodacom Vodaworld Midrand on Hello Peter regarding their pathetic customer service. My query gets closed without any written feedback. I am not going to let this matter rest.
Dear Vodacom Customer. Your service ticket with reference number EC-1ES2-1CHHEF has been closed. Thank you Vodacom.
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Replies (2)
Vodacom's replyOfficial
10 Dec 2022, 18:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2022, 18:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JK
Jason K's updateReviewer Update
13 Dec 2022, 18:18Vodacom closed my complaint again without any callback or written feedback.
Dear Vodacom Customer. Your service ticket with reference number EC-1ESA-2UJBBS has been closed. Thank you Vodacom.
Dear Vodacom Customer. Your service ticket with reference number EC-1ESA-2UJBBS has been closed. Thank you Vodacom.
JK
Jason K's update13 Dec 2022, 18:18
Reviewer Update
Vodacom closed my complaint again without any callback or written feedback.
Dear Vodacom Customer. Your service ticket with reference number EC-1ESA-2UJBBS has been closed. Thank you Vodacom.
Dear Vodacom Customer. Your service ticket with reference number EC-1ESA-2UJBBS has been closed. Thank you Vodacom.