1 reviews | Active since Jun 2016
vodacom vodaworld lies and horrible services
<p>I call Vodashop Vodaworld yesterday afternoon to confirm stock on the Sony Xperia X and I was told that they had 9 in stock and I can come in, I wanted to take the package as advertised at the link: http://www.hellkom.co.za/cellphone-specials/Sony-Xperia-X-uChoose-Flexi-150-Vodacom-Special-No-***</p> <p> </p> <p>when I arrived at the store they suddenly did not have stock in the device, that I confirmed they do have less than 2 hours earlier?</p> <p> </p> <p>I asked them to please send me a letter or an email explaining why the stock dissapeared ? then all of a sudden the system was offline???</p> <p> </p> <p>I requested again for a report why the system is down only at my consultants desk?</p> <p> </p> <p>my company and I are both loyal Vodacom customers for year with multible smart XL pacages and now I get treated like a dog and not even given a bone, just horrible treatment and lame excuses? if there was an adverti*****t fault own up to it, don't try and swindel yourself out of it!</p> <p> </p> <p>after an hour of fighting and screaming and 0% assistance from the consultant and store manager i finaly got them to send me an email :</p> <p>Hi there</p> <p> </p> <p>The system is offline, we would like to apologize for the inconvenience we will let you know upon receiving the stock.</p> <p> </p> <p>Regards</p> <p>This e-mail is classified C2 - Vodacom Restricted - Information to be used inside Vodacom but it may be shared with authorised partners. <br /> “This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html " </p> <p> </p> <p> </p> <p> </p> <p>dont note my complaint or anything saying that they are uterly dissrespectfull and useless, they first wanted to send me an email out of a gmail account, i refused because again they want to use back doors to get rid of me, nothing linking their horrible attitudes and Vodacom?</p> <p> </p> <p>i know what they where trying to do, tell me the is no stock untill the 6th of July when the deal ends, they have done this before to me and I will not accept it, thus I called before arriving and confirmed that there was 9 in stock.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I went back on Friday and magicaly they had stock, but still refusing to hounor the deal as advertised, I will be going to the CPA to persue this case
I went back on Friday and magicaly they had stock, but still refusing to hounor the deal as advertised, I will be going to the CPA to persue this case
I was at Vodacom shop Vodaworld on Monday for the 3rd time, waited for 1 hour to speak to another manager Motshabi Mohlakoana Employee number 19558 , the was less helpfull than a tea bag, she screamed and called me stupid. saying that the ad on Hellkom is a **** and all ads on the site are ****, please let me know what is going to happen to the circus you call Vodacom Vodaworld.
I was at Vodacom shop Vodaworld on Monday for the 3rd time, waited for 1 hour to speak to another manager Motshabi Mohlakoana Employee number 19558 , the was less helpfull than a tea bag, she screamed and called me stupid. saying that the ad on Hellkom is a **** and all ads on the site are ****, please let me know what is going to happen to the circus you call Vodacom Vodaworld.
