HvdH
Hugo van den Heever
1 reviews | Active since Jan 2010
23 Jan 2023, 09:28
Vodacom/ vodashop
In November I complained about bp vouchers bought from the vodashop. Vodacom contacted me and after several mails they promised me they will refund me - it is 6 weeks and no refund or feedback from Vodacom. It is very disappointing.
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Replies (3)
Vodacom's replyOfficial
23 Jan 2023, 09:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jan 2023, 09:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HvdH
Hugo van den Heever's updateReviewer Update
27 Jan 2023, 06:086 days later and Vodacom did not contacted me.
HvdH
Hugo van den Heever's update27 Jan 2023, 06:08
Reviewer Update
6 days later and Vodacom did not contacted me.
HvdH
Hugo van den Heever's updateReviewer Update
27 Jan 2023, 06:09Should read - 4 days
HvdH
Hugo van den Heever's update27 Jan 2023, 06:09
Reviewer Update
Should read - 4 days