1 reviews | Active since Dec 2025
Vodacom- Vodapay- unwanted Showmax Premier League Subscription
This is a repeat offence and a repeat complaint. I subscribe to Showmax via Vodacom. I have not opted-in any other Showmax offering through Vodacom. Yet each month I get an SMS advising me if my subscription to Showmax Premier League at an additional cost of R99.
I have queried this through Showmax but as my Showmax subscription is managed via Vodacom and changes/upgrades/cancellations must be managed through Vodacom Vodapay.
So again this month I get an SMS confirming my subscription Showmax Premier League. I duly log in to Vodapay and deactivate the subscription. And get the SMS confirming that the change will be implemented.
My complaint is, again, I didn't opt in to that additional offering, I don't want it, and I should have to police my account every month to check that I am not billed for something against my will.
With the lady complaint Vodacom needed screen shots to investigate and as I didn't have those to document my complaint and didn't respond with their time frame, my complaint ticket was closed. So I guess Vodacom did try to assist previously . This month I have all the screen shots.
