Vodacom Vodapay IS BS

I am so tired of writing these reviews, I feel bad that its always Vodacom but if you hire q bunch of *********** people then this is what happens.

So again its the voucher advance, I took a R150 voucher and repaid it on the 30th of April 2024 at 09:25. Since then everyday I get messages telling me I still have a R150 oustanding voucher balance that needs to be paid.

I then started a chat on Vodapay because I paid it via the Vodapay app, I chatted to Orifuna, she said she would escalate the matter to back office and she would call me by the end of that day to get more information, which was weird because we were chatting and she could have gotten all the information she wanted that time mos.. I agreed and never received a call from her. I then thought okay maybe payment was updated today I receive another message telling me my advance is outstanding and needa to be paid to avoid late fees..

Someone tell me how do I go forward from here because my cresit score is affected by this yet their app has proof that I paid tge R150...

**** this is really becoming a nuisance, having to fight with Vodacom every single day of my lufe basically..

I feel like I'm in an abusive relationship with Vodacom/Vodapay..

Orifuna with her lack of service should be dealt with..