RM
Rob M

1 reviews | Active since Jun 2019

02 Jun 2019, 11:34

Vodacom / Vodamail - just ‘poor service’ , no other words

1. Sick and tired of constantly having to report poor line speed to Vodacom FTTH. Pay for 40mbps line, get <3Mbps.

2. Cannot connect to outgoing Vodamail server any longer to try and communicate with Vodacom.

Altogether extremely disappointed in the service.

0
Replies (2)
Vodacom
Vodacom's reply03 Jun 2019, 07:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RM
Rob M's update29 Jun 2019, 13:01
Reviewer Update
Nobody has been in touch and the problem persists. Today’s speed <1mps.

What are you proposing to do about this daylight thievery?