NM
Nelly M

1 reviews | Active since Dec 2017

12 Mar 2018, 09:33

VODACOM - VODALIVE - I'M TIRED

Will this thing ever end. I'm so tired. I think I need to change providers. Vodacom I'm so tired. The last time I spoke to Renzo Maart from Vocadom he promised me that this Vlive s&* has been cancelled, I even received an SMS confirming same. To my surprise thing is still continuing. I am even tired of phoning Vodacom as it always end up in a fight as this thing is frustrating.

0
Replies (2)
Vodacom
Vodacom's reply12 Mar 2018, 11:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Mar 2018, 15:53
Official

Dear Nelly Malinga,

Thank you for your patience.

I've responded to you via SMS with feedback.

Regards,

UW