Vodacom /vodalend are a big ****

Item: Vodacom
Rating: 1
Author: Emily A

I took out a cash advance that I only pay on the 25th of July. I check my credit score and it says I have missed 7 payments. This has dropped my credit scores drastically. I am very upset that they have updated the credit status with wrong information. How am I in arrears when I haven't even reached the payment due date? This is nonsense!

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Replies (1)

Vodacom's replyOfficial

16 Jul 2024, 08:00

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply16 Jul 2024, 08:00

Official