1 reviews | Active since Jan 2015
Vodacom, Vodagaan.
I left the country in February and asked my mother to cancel my vodacom contract. She was told by Salome Geldenhuys (at the vodacom in George) that I cannot cancel my contract since I still owe them money: The normal monthly amount of R598 as well as a penalty of R150. I was surprised. These debit orders automatically get deducted from my FNB account. My mom trusted Salome and paid the amount due. However, I just checked my account and the money was deducted by vodacom on 03 June. Salome, would you like to explain this to me or to a lawyer? Here is a reference to the payment: OneVODACOM ********** 599 I ********** on 03 June. Not so kind regards Josefine Wilms
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindy note that we've responded via email.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindy note that we've responded via email.
Regards
Vodacom Consumer Website Team
Best regards,
