Vodacom Vodacom VODACOM

I am seriously so tired of this Vodacom network... I've recharged yesterday morning, and made 2 calls being 47sec's and 24 sec's and sent 1 SMS.... Paid my advance fee, and bought data... Was left with R7-44... No use of the R55 extra airtime you supposedly get when you recharge... I was trying to get this sorted out on their FB platform, and a so called immediate response, came only about an hour and half later, asking for details that I've sent 5 times allready...As a 25+ years customer I am seriously moving to another network... I'm FED UP with Vodacom ..