Vodacom- Vodabucks store-Taurus vacuum cleaner

Hi I purchased items from the Vodabucks store on 2022-02-25. Order no : *** Waybill no: V2P*** ***

Email sent 12 October 2022 to: mailto:*** mailto:*** mailto:*** The product below is now faulty- how do I go about getting it fixed as it is still under warrentee ? I lost the invoice \waybill no with all the details on-can it please be sent to me again ? Do I need to register the product on the website http://www.taurusappliances.co.za/register-your-warranty ? Or will Vodacom come collect the product from my house ? Good day Sean, A request have been arranged with our courier to collect your faulty Vacuum. The supplier will be in contact regarding the service thereof. Ram couriers will collect from you. Regards, Dale C2 General

Hi

Ram picked the Taurus vacuum cleaner up this afternoon. A lady from Ram called me now to ask where it should go. She asked if it needs to go to Vodacare...

See attached picture

Regards

Sean Quinton

***

Hi

See emails below.

I have not heard anything yet about the Taurus vacuum cleaner ? See attached slip from RAM when they picked it up. Was picked up 14 October 2022 already.

Regards

Sean Quinton ***

Hi

Pls help ?

See emails below.

Have called 082135 many times, gets transferred from 1 department to other or phone just goes off.

Regards

Sean Quinton ***

Since 14 October when the Taurus vacuum cleaner was picked up by Ram couriers i have had no feedback ? Please assist ?

Sean Quinton ***