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Thembinkosi N

1 reviews | Active since Mar 2017

08 Feb 2021, 10:17

VODACOM VODABUCKS STORE IS A ****!!!

The VodaBucks Store is a ****!!!. I ordered a DoFit Delta GPS Watch on the VodaBucks store on the 24th of November 2020 with the order number ***, to date the watch has not been delivered, I have called the Vodacom call centre for more than 6 times and on all occasions there is no response from VodaBucks/Vodacom.

0
Replies (5)
Vodacom
Vodacom's reply08 Feb 2021, 11:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TN
Thembinkosi N's update08 Feb 2021, 17:22
Reviewer Update
No call from your consultants...
TN
Thembinkosi N's update09 Feb 2021, 11:04
Reviewer Update
This was just a PR exercise response, no consultant has called me till now.
TN
Thembinkosi N's update02 Mar 2021, 08:12
Reviewer Update
To date nothing has been done, even after sending the requested proof of purchase.

TN
Thembinkosi N's update07 Apr 2021, 11:02
Reviewer Update
Thank you for you assistance. The watch has been delivered.
Kind regards
T Ntomo