PS
Pertunia S
1 reviews | Active since Feb 2020
06 Jan 2021, 14:17
VODACOM VODABUCKS IS A ****
On 17 November, I bought R20 X 6 pick and pay vouchers and R50X6 Dischem vouchers at the Vodabucks store, but I never received the vouchers. When I enquired about the non-dispatched of the vouchers I paid R210 for, I was not given an explanation, and they keep on sending me previously used vouchers which I bought and used a long time before the ones I bought for on the 17 November.
The last resort was that they will refund me my R210 as the system failed to dispatch the vouchers to me but its almost 2 MONTHS and I have not received my money back. My case reference is ***.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Jan 2021, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2021, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
