RS
Ronald S

1 reviews | Active since Dec 2021

12 Jan 2022, 09:09

VODACOM / VODABUCKS

17 plus emails talking to at least a dozen pror. 5 hours on the phone a month to deliver a birthday and xmas present that arrived just before new year. One item out of stock but still beinig advertised. Other item articles not working . Demanded a refill d . They' promised to send courier to collected damaged item I am still waiting. I will not be renewing my three contracts and if this is not rectified soon I will be contacting the the consumer protection council this has bern going on for a month and a half. If anyone is going yo call again please call after 11am in the morning.

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2022, 10:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team