MG
Melanie G

1 reviews | Active since Jun 2018

19 Apr 2022, 06:19

Vodacom Voda bucks are useless and not worth the purchase!

I bought a Pick n Pay voucher on my Vodacom app using some of my Voda bucks and cash which was deducted from my bank account. I received the wicode only to realise it comes with an expiry date 😡. I don't understand why they would have an expiration date on it giving you only a few days to use it when you purchased it with your own money and should be able to use it at your leisure. Even if you had a month to use it would be fine not less than a week! I never had the time to go with the flooding that was happening in Kzn and now my wicode and money is forfeited 😡😡😡

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Replies (1)
Vodacom
Vodacom's reply19 Apr 2022, 07:44
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team