1 reviews | Active since Jul 2011
Vodacom Vlive subscription
<p>Vodacom has just randomly added this subscription to my line. R4.39 per day. Its on a work phone that has never been used to browse online or send messages. Google maps and phone calls are the only things that it has ever been used for. It has not eve been on in over a month. Now they claim that I subscribed to whetever this service is suppose to be.</p> <p> "User needs to return to the Vlive site and unsubscribe there."</p> <p>How can I return to a site that I have never been to?</p> <p>I'm obviously canceling this line. I'll rather use my private phone than give these ******* any more money.</p> <p> </p> <p>It is totaly unnaceptable that they can get away with this. </p> <p> </p> <p>I would love for them to provide proof of when and where the users of this service signed up. Obviously Vodacom are to big to care. Only a very small % of their users will *****y and cancel this. </p> <p> </p> <p>This is just a convoluted way of *****ing and they are getting away with it. Lots of it.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
