Vodacom VLIVE R10k data bill

1st of all my line was locked yesterday due to an R800 amount outstanding - which VODACOM had not yet debited. What I owe them is literally in their hands? Then it was explained to me that my debit order date fell on a Sunday & it only reflected Monday. It reflected, my line was unlocked - sorted. I was told I was going to incur and unlocking fee, which I refused as none of that was in my control nor my fault.<br> <br> MY BIG ISSUE is that today my line was locked AGAIN today due to a limit being exceeded. I have 2x lines that are top DOWN lines (cell and data), so have no idea how any limit would have been exceeded. Itemised billing reflects data charges to VLIVE, an app I have never had on any of my devices, EVER. TO THE VALUE OF R10k, IN 1 MONTH!! Whats even better is the duration of most of it is 00:00:00. There is no allocation of the 20GB normal data that I get standard per month. Whats even better is that I was a regular 3GB user for a few years and decided to upgrade. Its funny how I all of a sudden (not changing any habits), I not only used 20GB but exceeded it by R10k - 1 month<br> <br> No mention of the R10k yesterday, even though the itemised billing dates back to the 01/10/2015.